Contact Us

Have a question about your order or our phone cases? We’re here to help. Feel free to reach out to us anytime — our support team will get back to you as soon as possible.

💌 Email Support

For order inquiries, product questions, or general support, please contact us via email:

pearls@oysii.com

We usually respond within 24 hours on business days.

💬 WhatsApp Support

For faster assistance, you can contact us directly on WhatsApp:

+86 182 9280 2886

WhatsApp support is best for:

• Order updates

• Product recommendations

• Compatibility questions (phone models, fit, etc.)

• After-sales support

⏰ Support Hours

Monday – Friday
9:00 AM – 6:00 PM (GMT+8)

Messages sent outside business hours will be replied to as soon as possible.

📦 Order Help

If you're contacting us about an order, please include your order number so we can help you faster.