Shipping Policy

Processing Time

All orders are processed within 1–3 business days after payment is received.
We do not ship on weekends or public holidays.

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Estimated Delivery Time

Estimated delivery times vary depending on your location:

Destination	Carrier (Typical)	Estimated Delivery Time
United States (US)	USPS / UPS / DHL eCommerce	6–10 business days
Europe (EU)	DHL / PostNL / Bpost / La Poste / Correos	6–12 business days
Australia (AU)	Australia Post	8–12 business days
Asia	SF Express / ePacket / Local Post	3–5 business days
Other regions	UPS / DHL International / Local Post	8–12 business days

Note: Delivery timeframes are estimates only. Delays may occur due to customs clearance, local logistics conditions, or public holidays.

Shipping Fees

• 🚚 Free Shipping on Orders $70+
• $6 Flat Rate Shipping on Orders Under $70

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Duties & Taxes

Good news! For international orders, we cover all import duties, taxes, and customs fees. You will not be charged any additional fees upon delivery.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with your tracking number and a link to track your package.

Lost or Delayed Packages

We are not responsible for delays caused by shipping carriers, but we’ll do our best to assist you in locating your package. If your package has not arrived within 30 business days, please contact us at pearls@oysii.com.

Incorrect Shipping Address

Please ensure your shipping address is correct when placing your order.

We are not responsible for orders not delivered due to incorrect or incomplete address information.

Contact Us

If you have any questions about shipping, feel free to contact us at:

pearls@oysii.com